SUPPORT CENTER
Frequently Asked Questions
Short, clear answers to the most common questions about our courses and platform.
How long do I have access to a course? ↓
You receive lifetime access to every course you purchase, including all future updates released for that title.
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What is the recommended weekly pace? ↓
Most learners dedicate 3–5 focused hours per week. Our tracks include suggested weekly milestones to help you maintain steady progress.
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Do you provide certificates? ↓
Yes. After completing all lessons and the capstone project you can instantly download a verifiable certificate of completion.
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What is your refund policy? ↓
We offer a 14-day money-back guarantee provided you have completed less than 25% of the course material.
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Do instructors answer questions? ↓
Yes. Instructors actively participate in the private member forum and publish weekly clarifications for common questions.
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How do you support accessibility? ↓
All courses are built with keyboard navigation, high-contrast design, and full transcripts. Contact us for any specific accommodation needs.
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How often are courses updated? ↓
We review and refresh content quarterly. A detailed changelog is available inside each course for major updates.
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Do I need prior experience? ↓
No prior experience is required for beginner courses. Intermediate and advanced courses clearly list required skills on the overview page.
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